Job Opening - Hardware Technician

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The Hardware Technician will perform hardware and software installation and maintenance, handle tier one and two technical network and desktop issues, and maintain integrated classroom technology.

This is an excellent hands-on opportunity for someone wishing to gain experience in hardware and software installation, maintenance of an institution-wide helpdesk system, and solving technical issues in a collaborative team environment in the dynamic field of educational technology. Salary and benefits commensurate with an introductory level technology position. This position reports to the Chief Information Officer.

RESPONSIBILITIES

(Note: The following list of responsibilities is not exhaustive. Others may be assigned, subject to reasonable accommodations.)

• Installing, configuring, troubleshooting and maintaining end-user hardware, including PCs, laptops, printers, and phones
• Coordinating the Brebeuf Jesuit Helpdesk, including routing/assigning tickets, responding to service requests from staff and students, and documenting completed tasks
• Purchasing and maintaining an inventory of supplies and replacement parts
• Working with the technology team to implement IT initiatives throughout the campus, including assisting with inventory, device deployment, imaging, and installation and maintenance of low-voltage cabling
• Maintaining classroom technology including AV and computer equipment and peripheral
• Maintaining technical knowledge and attending workshops/conferences/courses to increase knowledge of the school’s needs

QUALIFICATIONS

Required

• Knowledge of:
  • Windows, Mac OS, iOS, and other operating systems used in the school
  • Microsoft Office, gSuite, and other productivity tools
• Ability to analyze, research, and resolve technology issues
• Ability to adapt to and prioritize multiple projects and simultaneous help requests
• Show appropriate initiative and ability to work independently on projects
• Communicate clearly, effectively, and professionally both in person and in writing
• Able to develop and maintain positive relationships with students, faculty, and staff

Preferred

• A+ or Net+ certifications or the experiential or educational equivalent
• Experience in Educational technology or helpdesk support fields
• Experience teaching or working in a school environment

INSTRUCTIONS FOR APPLYING

Please click here to access the online application.

Brebeuf Jesuit is an Equal Opportunity Employer.  All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.

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If you have any questions concerning the application process, please contact Human Resources at hr@brebeuf.org.